COVID-19

For the latest update on COVID-19 in relation to Old Palace, please visit the page below.
COVID-19 Update
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Frequently Asked Questions

Will I be able to park my car outside the Nursery at drop off and pick up time?

There are yellow lines outside the Nursery (but please avoid parking over our neighbours’ drives) which means you can drop off and pick up your child, but parking is available (and free) in bays on Melville Avenue and the surrounding roads.

What is the latest time I can pick up my child?

6pm is the latest time. If you are going to be late we ask that you call or email the Nursery to let them know. It is also sensible to organise for someone on your emergency contact list to pick up your child.

If I take my child on holiday will I still have to pay the fees?

Yes. This is clearly stated in the Nursery terms and conditions.

Are we able to bring our own food in for our child?

No, as we provide food for the children for breakfast, lunch and tea. There are also children attending with allergies and intolerances and so we avoid food entering the Nursery to protect the welfare of those children.

Is there a sibling discount?

No

If I want to change my child’s days of attendance, what is the notice period?

We require one month’s notice for any changes to a child’s booking pattern.

Does the Nursery teach any languages?

No, we do not teach any languages but we have a rich resource of staff who have different skills, so you may find that your child is learning how to count from 1 to 10 in French!

Do you have a behaviour policy?

We display repetitive positive behaviour in the hope that the children will mimic this. We give children ‘time out’ which involves sitting the child beside an adult for 1 minute of every year of their lives. This usually works!

How often do children go outside to play?

For at least 20 minutes every morning and every afternoon. Children aged 1-3 tend to go out to play mid-morning and after their afternoon nap. Pre School children go out for a large part of the afternoon, as they have their maths and phonics sessions in the mornings.

What is the settling in process for children prior to starting?

We usually schedule in three sessions. These consist of your child coming into Nursery or Pre School from 10am to 12,  where they will enjoy a play session and lunch with us before being collected.

What are the ratios of staff to children?
  • Baby room from 12 months to 20 months: Ratio 1 adult to 3 children
  • Toddler room from 20 months to 2 and a half years: Ratio 1 adult to 3 children
  • Transition room from two to three years: Ratio 1 adult to 4 children
  • Pre school room from 3 ½ years: Ratio 1 adult to 8 children
How easy is it to get a place in reception if my child attends the nursery?

Once your daughter enters Pre School our Admissions staff will present you with a transfer form for you to complete to express your interest in a place in Reception. The process after that is very straightforward.

What are the ratios of girls to boys in the Nursery?

This is age dependant, as there tends to be a fairly even split from 12 months and then this tends to change to a third boys and two thirds girls as they get older.